FAQ's

Our Most Frequently Asked Questions

GUNNAR is the world’s leader in visual ergonomics for the digital generation.

Q: Why do digital users need computer glasses?

A: It is not uncommon for people to work (and play) on a digital screen for extended periods of time.  Many digital users often end up with blurred vision, eye strain, and headaches — symptoms of Digital Eye Strain and Computer Vision SyndromeSome compensate for their blurred vision by leaning forward, or by tipping their head to look through the bottom portion of their glasses. Both actions can result in a sore neck, sore shoulders and a sore back. GUNNAR computer eyewear is engineered to reduce digital eye strain while increasing contrast, comfort, and focus.

Q: Who should wear GUNNARS?

A:  Anyone who spends time using computers or electronic digital devices will benefit from wearing GUNNAR glasses.

Q: What benefits can you expect from wearing GUNNARS?

A: GUNNAR Benefits:

1)      Reduced eye strain, dry eyes, and computer related headaches

2)      Decreased glare and screen reflections

3)      Increased contrast and resolution

4)      Improved productivity and performance

Q: Why are GUNNARS better than other computer glasses?

A:  GUNNAR is the industry leader in advanced computer and gaming eyewear, being the only company with approved patents for particular computer glasses elements. Our patented lens technology and style-based design distinguishes GUNNAR eyewear from other options available.  All GUNNARS, regardless of the style or price, reduce digital eye strain while improving contrast, comfort and focus. The price varies according to the design, frame materials, and the style.

Q: Why are GUNNARS better than other visual ergonomic options like screen savers or software solutions?

A:  If you’re under 40, eye strain or blurred vision during computer work may be due to an inability of your eyes to remain accurately focused on your screen or because your eyes have trouble changing focus from your keyboard to your screen and back again for prolonged periods. Computer glasses differ from regular eyeglasses or reading glasses in several ways: 1) Most young people wear eyeglasses to correct their distance vision, and 2) Reading glasses are prescribed to correct near vision only. Only computer glasses are optimized for digital screens that are positioned 20 to 26 inches from the user’s eyes.

GUNNAR Lens Technology

Q: What is special about GUNNAR lens technology?

A: GUNNARs patented lens technology is the result of intensive study and research on the optical system and its interaction with digital devices and high energy (HEV) blue light. Based on optometric principles developed over years, and fused with the most recent scientific advances from GUNNAR, our lens technology works with and enhances the properties of the human eye. Made of a proprietary lens material and finished with custom tints and coatings, GUNNAR lens technology improves visual performance when interacting with any digital screen.  Learn more about how GUNNARS work >

Q: Do GUNNAR Computer Glasses have added power?

A: GUNNARS unique patented lens design and optics optimize focus and allow for sharper, clearer images. This helps you you focus more naturally reducing stress and strain on your eyes and preventing potential long-term effects.

Q: What is the advantage of the yellow lenses?

A: GUNNAR signature amber lens tint is designed to filter out harsh blue light.  It offers the best enhancement of contrast and visual performance while minimizing screen glare and diminishing the harshest parts of the color spectrum. To learn more, visit The Advantage of Yellow Lenses.

Q: What type of optical lens material is used in GUNNAR lenses?

A: It’s a material that is not commonly used in ophthalmic lenses due to the significant cost increase over traditional lens material. It’s a high index material with extremely high Abbe value for color control, precision and durability.

Q: Has GUNNAR conducted research to prove that its eyewear helps prevent Computer Vision Syndrome (CVS)?

A:  To get a more comprehensive look at our product performance and studies that has been conducted around GUNNARS & CVS. Please visit our Corporate Sales Site.

Q: Do GUNNARS really work?

A: We are the leader in computer eyewear and have multiple patents that pertain specifically to the tints and curvature of the frames among others. We have also done extensive research in developing this product. Find out more about our studies here: http://www.gunnars.com/b2b/gunnar-optiks-digital-performance-eyewear-market-test/

Q: Can I use GUNNAR eyewear, with its lens technology, for driving?

A: While GUNNAR Amber and Crystalline lenses filter UV light, they are intended for use with mid to near distance digital viewing.

Q: Sometimes I get headaches when I wear my GUNNARS. What do I do?

A:  GUNNARS are optimized for 20/20 or corrected vision. If you experience discomfort while wearing GUNNARS, we recommend discontinuing use and visiting your eye care professional to see if you would benefit from a custom prescription. If you require prescription lenses, we can give your eye care professional instructions or process through our certified optical labs. For more information on our Rx program, please visit: Prescription

GUNNAR Products

Q: Tell me about the various lines of GUNNAR Computer Eyewear.

A: GUNNAR Computer Eyewear — available in prescription Rx and non-prescription lenses — minimizes eye fatigue while improving contrast, comfort, and focus for anyone who spends long hours viewing digital screens. Here are the four computer eyewear categories:

Advanced Computer Eyewear – reduce eye strain from staring at a digital screen

Advanced Gaming Eyewear – computer glasses with features designed for gamers

Crystalline Computer Eyewear – clear lenses for designers working in true color

Outdoor Eyewear – gradient lenses for viewing a digital screen outdoors

Learn more about our products.

Q: What’s the difference between computer eyewear and gaming eyewear?

A: The lens technology is the same across all similar types of lenses (amber, crystalline, outdoor). Some of our Gaming styles have super thin temples to be compatible with headset usage, but otherwise, the only differences between the product lines are the frame styles.

Q: What's the difference between the less expensive and more expensive GUNNAR glasses?

A: All GUNNARS, regardless of the style or price, optimize visual performance for anyone who spends long hours viewing computers, smart phones, TV monitors, and all other digital screens. All of our eyewear also use the same patented lens technology and as far as performance goes, will work equally well. The price varies according to the design, frame materials, and the style.

Q: Where can I purchase GUNNAR Computer Eyewear?

A:  GUNNARS can be purchased direct online at www.gunnars.com.my.  Consumers can also purchase GUNNARS at thousands of specialty retailers, e-tailers, university bookstores, consumer electronic stores and authorized eye care providers across 20+ countries.

To find a store near your, visit Where to Buy.

Q: How much does the Computer Eyewear cost?

A:  Non-prescription GUNNAR Computer Eyewear retails from between RM 339.99 – RM 649.99 on www.gunnars.com.my.  We also have Rx lenses that you can purchase through our website.  See all the Rx styles at Prescription GUNNARS.

Q: How will I know a pair will fit me?

A:  You can filter each product style by fit, frame type, frame shape, and features.  This functionality will help you find the best fit for your face type.  Each product page also features dimensions for each style.  You can measure your favorite pair of glasses or sunglasses to compare the fit and select the style that best suits your face.

Q: What kind of cleaner can I use if I don’t have the GUNNAR Cleaning Kit?

A: Use light soap, water, and air dry. Make sure you don’t use any alcohol based substance which can damage the anti-reflective coatings!

Q: Are GUNNARS polarized?

A: Our lenses are not polarized as they can adversely affect viewing digital screens and even disappear at certain orientations. Although they are not polarized, our lenses do block damaging UV,  high energy (HEV) visible, blue light and glare.

Q: Do these second as sunglasses?

A: Our Amber and Crystalline lenses have UV400 protection, but are designed for indoor digital viewing. For outdoor protection, please visit:  Outdoor Eyewear

Q: Is there a line specifically for gamers, women and children?

A:  Advanced Gaming Eyewear is designed specifically for gamers by incorporating increased viewing angles and headset compatible temples.  In addition, we carry a variety of styles geared towards women.  Our smaller frames designed for a narrow face can also fit teenagers.

Q: I am a designer; will the amber tint mess with my colors?

A: The amber tint in our glasses is designed to filter out harsh blue light, and as a result affects the color spectrum in a very subtle way. If designing in true color is important to you without a color shift, then Crystalline lenses are the best option for you.

Q: Do the crystalline glasses have a magenta hue?

A: If you notice any magenta hue, it will be extremely faint.  We use an Anti-Reflective (AR) coating to help get more light get through the lens so the view is brighter and crisper.  Typically we can get anywhere from 3-5% more light into the lens with the use of an AR coating.  The catch is this….you have to tune the AR coating and choose a center for the peak reflectance over a certain part of the spectrum.  Our normal AMBER tint has the peak reflectance at 450nm which corresponds to the big spike of energy coming off screens in the blue part of the spectrum.  That helps eye fatigue due to over exposure to HEV (High Energy Visible) light.

For the Crystalline lens, we use an AR that reflects closer to 550nm (green).  Hence, you’ll see a very slight green reflectance on the lens (less than 1% reflectance).  We chose the 550nm peak reflectance to counter some of the natural filtering that happens due to our lens material.  The two cancel each other out almost completely in most lighting conditions.  However there can be natural imbalances in some lighting conditions where the amount reflected is greater than the amount filtered.  In that case, you’ll get more green light left over and you’ll see a very slight hue of the color on the opposite side of the color wheel….magenta.  Have the user work on getting a naturally lit environment that approximate white light.  The other place where you can see some imbalance is in the prescription Rx.  Thicker lenses will filter more, thinner lenses filter less.  Again, the difference should be very slight…probably less variation than you’ll see as your monitor changes its calibration with changes in humidity, temp, age etc.

Prescription Eyewear

Q: Is GUNNAR Computer Eyewear compatible with prescription lenses?

A: Yes, GUNNAR custom prescription program is available online

Visit GUNNAR Rx to learn about our Prescription Program.

You can also find prescription GUNNARS at select optical retailers.  To find an optical retailer near you, visit Where to Buy.

Q: How can I get a prescription if there is no authorized GUNNAR Rx dealer in my area?

A:  If you have your prescription, you can purchase GUNNARS directly from our site.

Q: What do I need to order my prescription lens online?

A:  You need a copy of your prescription to order your GUNNAR Rx frames online.  If you don’t have your prescription available, you can visit an eye care provider to have your eyes checked; they will provide you with your prescription.  Make sure that your prescription includes the PD or Pupil Distance. Request it if your prescription is missing this info. We will ask for all your prescription details as part of our Rx check out process.

Q: How much are GUNNAR Rx prescription computer glasses?

A:  If you go direct through the GUNNAR website, GUNNAR Standard Rx lenses will be between RM 1069-RM 1319 and GUNNAR Premium Rx lenses will be between RM 1419-RM 1669.

If you purchase your prescription glasses through an authorized GUNNAR Rx provider, pricing may vary.

Q: What is the difference between GUNNAR Standard and GUNNAR Premium Rx prescription lenses?

A:  GUNNAR Standard Rx prescription glasses are processed using the latest analog customization technology for prescription eye glass lenses. GUNNAR Premium Rx prescription glasses are processed by advanced precision robotic customization technology with additional premium coatings.

Q: What is the estimated shipping time for prescription lenses?

A: Prescription lenses need to be custom developed at our lab so expect your GUNNAR Rx glasses to take four to six weeks to arrive with standard shipping.

Q: Do I need a prescription for GUNNARS if I have 20/20 vision?

A: GUNNARS are designed for those with normal 20/20 or 20/20 corrected vision, so, no, you don’t have to have a prescription to use GUNNARS, although we highly recommend regular visits with your eye care professional to ensure the health of your vision. If you require a custom prescription for eye glasses, GUNNAR Rx program is available. For more information, visit GUNNAR Rx.

Q: What is the Rx prescription return policy?

A:  If purchased directly from GUNNAR website, all sales are final on custom Rx eyewear. This is why we ensure all of the prescription information is accurate before we commence, however we guarantee all of our eyewear frames and lenses against defects in materials and workmanship for a period of one (1) year from the purchase date,

If purchased at an Rx retailer, Rx return policies vary by individual eye care provider. Please refer to the return policy of your authorized GUNNAR Rx prescription provider where you make the purchase.

Q: What does it mean if my prescription is 'out of range'?

A:  If during your check out process, you get an ‘out of range’ message, this means that we cannot place an order for your glasses.  You can try to order a different style.  If your prescription is well outside the standard range for prescription wearers, we may not be able to accommodate your order.